Privacy Policy

1. Scope

This policy applies to the jsonscraper website, API products, customer support channels, and documentation pages.

2. Data we collect

• Account and billing details needed for license provisioning.
• Technical metadata (request timing, route usage, error traces) for reliability and abuse protection.
• Support communication data submitted through chat or contact channels.
• Preference data stored in browser (theme choice, cookie consent).

3. Why we process data

• To deliver API access, quotas, and product updates.
• To diagnose failures, enforce abuse controls, and maintain uptime.
• To answer support and billing requests.
• To improve onboarding and documentation quality.

4. Cookies & local storage

We use essential storage for theme and consent preferences. Optional services, such as support chat, are activated only after consent where required.

5. Data retention

We retain data only as long as needed for service delivery, security, contractual obligations, and legal compliance. Retention periods vary by data category.

6. Data sharing

We do not sell personal data. We may share data with payment processors and infrastructure providers strictly for service operation.

7. Security

We implement access control, transport encryption, and operational safeguards designed to protect customer information and API credentials.

8. Your rights

Depending on jurisdiction, you may request access, correction, portability, restriction, or deletion of personal data.

9. Contact for privacy requests

Use the Contacts page or open Chat with Us. Include enough details for request verification.

10. Legal basis

We process personal data under one or more legal bases: contract performance, legitimate interests (security and service quality), legal obligations, and consent where required.

11. International transfers

Data may be processed in multiple jurisdictions through trusted infrastructure providers. Where required, we apply contractual and organizational safeguards.

12. Children's privacy

jsonscraper services are not directed to children. If you believe a minor submitted personal data, contact us so we can investigate and remove it when appropriate.

13. Marketing communications

Newsletter or product-update messages are optional. You can unsubscribe at any time using the unsubscribe link in email messages or by contacting support.

14. Incident response

If we detect a security incident affecting personal data, we investigate promptly, apply mitigation steps, and notify impacted parties as required by applicable law.

15. Changes to this policy

We may update this policy as products evolve. Material changes will be reflected by a revised effective date and publication on this page.

16. Data controller details

Company: jsonscraper LLC (Michael Johnson)

Email: [email protected]

Registered address:
1620 Johnson Way
Historic New Castle, DE 19720
United States

17. Transparency and accountability

We keep internal records of processing activities to document what data is handled, for what purpose, and under which access controls. This helps us respond to privacy inquiries and compliance requests in a consistent way.

When we introduce new product features, we review their data impact and align implementation with minimization and security principles before broad rollout.

18. Data accuracy and customer responsibility

Account holders are responsible for providing accurate registration and billing information and for updating it when changes occur. Incorrect contact information may affect support response and legal notifications.

If you process API output in your own systems, you should maintain your own quality checks, retention rules, and legal basis validation for downstream use.

19. Automated decision support

jsonscraper can be integrated with automation tools and AI workflows. Customers remain responsible for reviewing automated decisions and ensuring human oversight where required by law or internal policy.

We recommend testing high-impact automations in controlled environments before production deployment.

20. How to exercise rights effectively

To speed up processing of privacy requests, include your account email, request type, relevant dates, and any supporting details. We may ask for additional verification to protect account security.

Requests are reviewed and answered within the timelines required by applicable law, including extensions where legally permitted.